The Nanny Station LLC (“we,” “our,” or “us”) is committed to protecting the privacy of all families, caregivers, and website visitors (“you”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, including consultations, placement services, caregiver applications, and forms submitted through our platform.

 

By using our website, submitting information, or engaging our services, you agree to the practices described in this Privacy Policy.

 

 

 

1. Information We Collect

 

 

We collect information in the following categories:

 

 

A. Information You Provide Directly

 

 

This includes information submitted through our website, inquiry forms, application forms, consultations, and email communication:

 

• Full name

• Email address

• Phone number

• Home address or general location

• Children’s ages and care needs

• Household details or schedule requests

• Payment information (processed securely through HoneyBook or other third-party processors — we do not store credit card data)

• Uploaded documents (PDF resumes, background forms, IDs, etc.)

• Nanny or caregiver applications

• Any additional information you provide voluntarily

 

 

 

B. Automatically Collected Information

 

 

When visiting our site, Wix may automatically collect:

 

• IP address

• Browser type

• Device information

• Cookies and tracking data

• Page interactions

• Referral sources

 

 

This helps us maintain website functionality, security, and analytics.

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

• Provide and improve our nanny referral and placement services

• Contact you regarding your inquiry, consultation, or application

• Deliver requested services (e.g., consultations, nanny matches, payroll add-on guidance)

• Assess caregiver qualifications and match them to families

• Maintain internal records and communication

• Process payments securely

• Send confirmation emails, updates, or service notifications

• Ensure compliance with policies, agreements, and legal obligations

 

 

We do not sell your personal information.

 

 

 

3. How We Store and Protect Your Information

 

 

We use secure, industry-standard systems to protect your data.

 

• Website data is processed through Wix, which uses encrypted servers.

• Payments are processed through HoneyBook, which provides PCI-compliant security.

• Uploaded files are stored within our secure form submission system.

• Access to your information is limited to authorized personnel at The Nanny Station LLC.

 

 

While no digital system is 100% guaranteed secure, we take all reasonable measures to safeguard your information.

 

 

 

4. Sharing Your Information

 

 

We may share information only when necessary, and only with trusted third parties:

 

 

We may share information with:

 

 

• Nanny candidates you are interviewing

• Families seeking a caregiver when relevant to placement

• Service providers who assist with background checks or MVR checks (with your consent)

• Payment processors (HoneyBook)

• Legal authorities if required by law

 

 

We do not sell, trade, or rent your information to third parties.

 

 

 

5. Caregiver & Family Confidentiality

 

 

To protect our clients and caregivers:

 

• Families may not contact nannies directly outside of The Nanny Station’s coordinated process.

• Nannies may not share personal contact information until placement is confirmed.

• Candidate profiles contain limited identifying information until interviews are scheduled.

 

 

These confidentiality standards apply to all information exchanged through our agency.

 

 

 

6. Cookies & Tracking Technologies

 

 

Our website uses cookies for:

 

• Site functionality

• Traffic analytics

• User experience improvements

 

 

You may disable cookies using your browser settings; however, some features may not function correctly.

 

 

 

7. Your Rights and Choices

 

 

Depending on your location, you may have the right to:

 

• Request access to your personal information

• Request updates or corrections

• Request deletion of your data

• Opt out of marketing communications

• Limit cookie tracking

 

 

To make a request, contact us at:

 info@thenannystation.com

 

 

 

8. Data Retention

 

 

We retain your information only as long as necessary to:

 

• Provide services

• Maintain business records

• Comply with legal and tax requirements

 

 

Nanny applications and family intake records may be securely archived for internal use unless you request deletion.

 

 

 

9. Children’s Privacy

 

 

We collect information about children only from parents or legal guardians to facilitate childcare placement.

We do not knowingly collect information directly from minors.

 

 

 

10. Third-Party Links

 

 

Our website may include links to third-party services (such as HoneyBook).

We are not responsible for their privacy practices.

We encourage you to review their policies before providing information.

 

 

 

11. Updates to This Privacy Policy

 

 

We may update this policy periodically to reflect changes in practices, laws, or services.

Updates will be posted with a revised “Last Updated” date.

 

 

 

12. Contact Us

 

 

For questions, concerns, or data requests, contact:

 

The Nanny Station LLC

Email: info@thenannystation.com